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Service with a Smile!
Our maintenance staff is ready and willing to tackle any of your maintenance needs. To expedite the process, please fill out this form as thoroughly as possible. The information will be forwarded directly to our service professionals, who will be in touch with you soon to schedule your maintenance visit! |
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OUR MAINTENANCE TEAM PLEDGE Our maintenance team does regular preventative maintenance inspections of all major appliances, smoke detectors, and any other maintenance prevention as required. Routine service requests made during the week will be addressed within 24 hours. THAT'S OUR PLEDGE TO YOU!
In the event your service request requires parts to be ordered, it will be considered, addressed and repaired within 24 hours of receiving your part. If your service request goes un-addressed for more than 24 hours, you will receive a $25 rent credit.
If you feel your request was not addressed to your complete satisfaction; please notify us within 24 hours. In addition, service requests made on weekends, after hours, and holidays will be addressed within 24 hours of the next scheduled work day. Emergency situations will receive prompt attention. Restrictions, include but are not limited to, natural disasters, acts of God, or other unforseen events.
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